Automation
Cancellation risk alerts
The system watches your database and when it detects a member who's gone X days without paying or without activity, it sends you an alert so you can act before they cancel. Retaining is cheaper than acquiring.
Automatic detection
Alert to the manager
Retention in time
How it works
Up and running in 48 hours
We define the risk signals
Together we decide what signals risk: days without paying, consecutive absences, an upcoming renewal not confirmed...
The system watches on its own
Every day the system checks your database and flags members entering the risk zone based on the agreed criteria.
You get the alert in time
You receive an alert with the member's name and the reason. You decide whether to call, send a message, or make an offer.
Who it's for
Does any of this sound familiar?
Clubs with high turnover
If you lose members every quarter without knowing why, this system gives you the information before it's too late to act.
Gyms with monthly fees
A missed payment doesn't always mean a cancellation, but it's always a signal. The system warns you on the very first day of delay.
Sports clubs with seasons
At the end of the season many members don't renew. The system spots who hasn't confirmed and gives you a heads-up with time to spare.
Maintenance
What's included in monthly maintenance
I keep the churn-risk detection running at all times
I adjust the criteria that flag when a member is at risk
I update the alert wording whenever you want to change it
Want this for your club?
Tell us what you need and we'll prepare a tailored proposal with no commitment.
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