Automation
Satisfaction survey
We set up a survey that's automatically sent to each member after some time in the club. Responses are collected on their own in a results sheet. You know what your members think without asking them one by one.
Automatic email sending
Centralized results
No manual work
How it works
Up and running in 48 hours
We design the survey
We create questions tailored to your club: overall satisfaction, facilities, service, likelihood to recommend...
We define when it's sent
We decide the timing: one month after joining, three months, at renewal... the system detects it and sends the survey on its own.
The responses come in on their own
Every response is logged automatically. You can check the results at any time without looking anything up.
Who it's for
Does any of this sound familiar?
Clubs that want to improve
If you don't know why members leave, a timely survey gives you concrete clues to improve before you lose them.
Gyms facing strong competition
In areas with several gyms, knowing what your members value helps you stand out and keep them.
Clubs that have never asked for feedback
Most clubs never ask their members how they're doing. Doing it automatically is an immediate advantage.
Maintenance
What's included in monthly maintenance
I keep the automatic survey sending running at all times
I update the questions whenever you want to change them
I update the form design whenever needed
Want this for your club?
Tell us what you need and we'll prepare a tailored proposal with no commitment.
Contact